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Shipping Policy

In order to offer premium quality wigs, all the wigs will be shipped directly from our factories to us first and then after careful checking, we will ship the item out.

Handling Time

Generally, your order will be shipped within 3-5 business days. If you choose the custom option, it will take longer. The specific processing time will be displayed on the product page. In case of holidays, the time will be postponed. 

Shipping Options & Time

Shipping method Cost Shipping Time
Standard Shipping Free Shipping (order over $100) 7-20 business days
Standard Shipping $10 (order under $100) 7-20 business days
Express Shipping(FedEx/DHL) Free Shipping (order over $200) 3-5 business days
Express Shipping(FedEx/DHL) $20 (order under $200) 3-5 business days

Handling time and customised time are excluded in the shipping time
The total delivery time = handling time/processing time + shipping time.
For item in stock, handling time=3-5 business days.

Continent Country Standard Shipping Express Shipping(FedEx/DHL)
North America Canada, United States, Mexico, Trinidad and Tobago… 7-20 business days 3-5 business days
South America Brazil, Argentina, Chile, Colombia, Ecuador… 7-20 business days 3-5 business days
Africa South Africa, Zambia, Nigeria, Cameroon, Senegal, Botswana, Tanzania, Congo - Brazzaville… 7-20 business days 3-5 business days
Europe Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Ukraine, Turkey, Croatia, LatviaUnited, Macedonia, Lithuania, Netherlands, Russia, United Kingdom… 7-20 business days 3-5 business days
Oceania Australia, New Zealand, Papua New Guinea… 7-20 business days 3-5 business days
East Asia Japan, P.R Korea, R.Korea, Mongolia… 7-20 business days 3-5 business days
Southeast Asia Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam… 7-20 business days 3-5 business days
West Asia Saudi Arabia, Jordan… 7-20 business days 3-5 business days
Other country buyer Please contact us Please contact us

Please note:

1. we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.

2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries.  But we will declare the wig as synthetic wig and worth less than $30 to help avoid the duties.