How to Return

1. How to Return

Only eligible wigs can be returned. Please contact us first about the problem you met, we will try our best to solve your problem. If your problem can’t be solved without return, we will be happy to accept it and add your name in our return system. You can then send the item back to the address on the original shipment. Return without communication will be rejected.

2. Return Policy

We gladly accept returns on all eligible products.  We do not sell refurbished or previously owned products, therefore, in order to return these products to the manufacturer, a 30% restocking fee will be applied for all returned merchandise. Return postage is on buyer.

Once the restocking fee is applied, any balance remaining will be refunded to the PayPal account submitted with your original order.

We allow consumers to apply for a return within 14 days (14 days or more) after signing the receipt.

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Return Address: Zhong'an International Building 1701 ZhongShan Road 162 , YuZhong District,ChongQing,China, 400010 (XU KUI)